Historically, the City of Danville, VA experienced some of the highest crime and poverty in Virginia. For decades, there was distrust among city officials, the community, and police where improvement would have seemed impossible. Starting in 2019, the Danville Police Department (DPD) implemented a proactive community engagement and crime reduction business model (Stratified Policing). Comparing the three year periods of 2016-18 to 2019-21, the city saw a 51% decrease in violent and 23% in property crime. Additionally, there have been significant improvements in how city officials and the community trust/partner with DPD to solve community harms. This has resulted in officer's improved morale and willingness to engage with the community and proactive crime reduction. This project sought examine and understand the nuances of how DPD was able to decrease crime and improve community collaboration/trust. Roberto and Rachel Santos conducted a comprehensive case study to understand the effects of DPD's efforts on its relationship with the community and city officials, its organizational culture, and crime and disorder.
Office of Community-Oriented Policing Grant: Translating Best Practices: Developing a Framework for Institutionalizing Community Policing by Rank
Publication (2024): Operationalizing Proactive Community Engagement: A Framework for Police Organizations
Office of Community-Oriented Policing Grant: Proactive Police Response to Domestic-Related Repeat Call For Service
Publication (2023): COPS Office Guide: Proactive Response to Domestic-Related Repeat Calls for Service
Virginia Department of Criminal Justice Services Grant: Implementation of Evidence-Based Policing Strategies and Crime Analysis in Rural Police Departments in Southwest Virginia
The Center provided evidence-based policing and crime analysis education and Stratified Policing implementation assistance to small, rural police agencies in Southwest Virginia. Through a partnership with the Galax, VA Police Department, Roberto and Rachel Santos delivered a chief's seminar and multiple training sessions for over 100 police officers at all ranks from more than 15 departments. They worked closely with four police departments in a workshop to develop and implementation plan for Stratified Policing and subsequently provided in depth assistance to guide the agencies in developing a crime reduction policy, crime analysis products, and accountability meetings.
Walton County, FL Sheriff's Office: Evaluation and Sustainability of Stratified Policing
Publication: Santos, R.G. (2018) Police organizational change after implementing crime analysis and evidence-based strategies through stratified policing. Policing: A Journal of Policy and Practice, 12(3), 288-302.
Abstract: This article presents the findings from an evaluation of one sheriff's office in Florida. Evidence-based policing strategies and crime analysis were implemented within the agency through 'stratified policing', an organizational framework to facilitate the systematic implementation of evidence-based practices through problem solving, analysis, and accountability. Crime analysis is an integral part of stratified policing and is the foundation on which all evidence-based practices are implemented and evaluated within the approach. While the agency saw crime reductions after implementation of stratified policing, when implementing and sustaining new practices throughout a police organization, it is important to evaluate components of organizational change. Thus, two waves of the same anonymous online survey were administered to agency personnel to obtain their perceptions about leadership, accountability, communication, and transparency occurring within the agency's crime reduction efforts as well as the frequency of proactive crime reduction activities. Comparisons of the mean results for the two waves (i.e. baseline and one year of implementation) show significant increases in the amount of crime reduction activities in addition to significant improvements in leadership, accountability, communication, and transparency. Personnel were also more satisfied with the agency's crime reduction efforts. The findings support stratified policing as one way to institutionalize crime analysis and evidence-based crime reduction and make important changes to sustain practices within an agency's crime reduction culture.
Bureau of Justice Assistance Crime Analysis Capabilities Project
Rachel Santos served a subject matter expert for the Institute for Intergovernmental Research, Bureau of Justice Assistance for the "Crime Analysis Capability Project" funded by Bureau of Justice Assistance (BJA). She lead a team that oversaw the project design and provided technical assistance for the implementation of three projects to implement crime analysis into a medium sized-agency, a real time crime center, and for a regional initiative. In addition, she helped to monitored each project's progress and lead the development of a Crime Analysis Toolkit based on the results of the agencies' implementation and crime analysis best practices for BJA.
Greensboro, NC: Stratified Policing, Community Engagement, and Resource Allocation
Rachel Santos partnered with the Greensboro, NC Police Department and conducted training of sworn and crime analysis personnel, an organizational assessment and in depth assistance with the implementation of Stratified Policing, community engagement, and resource allocation. The work was funded by the agency as well as a grant from the Office of Community Policing Services.
Increasing Analytical Capacity: Training for the Law Enforcement Executive
Roberto and Rachel Santos partnered with the National Police Institute in Washington D.C. and the International Association of Crime Analysts to develop curriculum and system for training delivery to law enforcement executives on proactive policing strategies for crime reduction and crime analysis. Funded by the Bureau of Justice Assistance, a team of trainers including a police leader, researcher, and crime analyst conducted training around the country to groups of police agency leaders at regional sites as well as at the Southern Policing Institute at the University of Louisville.
Implementing CompStat and Crime Analysis in Maryland Police Agencies
Over five years with funding from the State of Maryland Governor's Office of Crime Control and Prevention, Rachel and Roberto Santos partnered with the University of Maryland, Institute for Governmental Service and Research, to assist 100 agencies throughout the State of Maryland in their implementation of CompStat, Crime Analysis, and Stratified Policing. A comprehensive framework for delivery of training and technical assistance was developed which included 1) a best practices seminar for police executives, 2) a needs assessment process that resulted in specific recommendations for implementation, 3) training for sworn and crime analysis personnel, 4) a workshop for implementation plan development, and 4) in depth on site assistance. The initiative succeeded in training most of the agencies and hundreds of their sworn and crime analysis personnel, conducting over 30 assessments, and providing in depth assistance to a number of agencies for the successful implementation of Stratified Policing.
Port St. Lucie, FL Police Department: Institutionalizing Problem Solving, Analysis, and Accountability
In 2008, the Port St. Lucie Police Department and Rachel Boba [Santos]/Florida Atlantic University received the first International Association of Chiefs of Police/Sprint-Nextel Excellence in Law Enforcement Research Award for this work.
Publications:
Santos, R.B. (2013). Implementation of a police organizational model for crime reduction. Policing: An International Journal of Police Strategies and Management, 32(2) 295-311.
Santos, R.B., & Santos, R.G. (2012). The role of leadership in implementing a police organizational model for crime reduction and accountability. Policing: A Journal of Policy and Practice, 6(4), 344-353.
Boba [Santos], R., & Santos, R.G. (2011). A police organizational model for crime reduction: Institutionalizing problem solving, analysis, and accountability. Washington DC: Office of Community Oriented Policing Services.
Santos, R.G. (February 2011). Systematic pattern response strategy: Protecting the beehive. FBI Law Enforcement Bulletin.
Boba [Santos], R. (2011). Institutionalization of problem solving, analysis, and accountability in the Port St. Lucie, FL Police Department. Washington DC: Office of Community Oriented Policing Services.
Boba [Santos], R. (2010). A practice-based evidence approach in Florida. Police Practice and Research, Special Issue: The Evolving Relationship between Police Research and Police Practice, 11 (2), 122-128.
Boba [Santos], R., & Crank, J. (2008). Institutionalizing problem-oriented policing: Rethinking problem identification, analysis, and accountability. Police Practice and Research, 9(5), 379-393.