Q. Who do I use when I need to rent a vehicle?
A. Enterprise Rent-A-Car and National Car Rental are the preferred providers for Radford
University. It is recommended that Enterprise be utilized for all rentals originating
locally (in Virginia, excluding
Northern VA) and National be utilized for all destination rentals (airport rentals
outside of VA).
Q. How do I reserve a rental?
A. All reservations should be made utilizing the Online Reservation System, which
can be accessed through the OneCampus portal. Main campus employees are encouraged to call the local Enterprise branch
at (540) 731-3028 to make reservations that have special circumstances (rentals beginning
or ending on a weekend, rentals partially paid by the University and partially paid
by the renter, etc.) to ensure the lowest cost is extended to the University. Radford
University Carilion (RUC) employees should call their local Roanoke area branch for
rentals that have special circumstances. The Downtown Roanoke branch (540-343-8000)
is the closest to RUC but employees may choose another branch if it is more convenient.
Q. Can the rental be billed to Radford University?
A. Enterprise and National provide billing for all official Radford University travel.
Simply select the
“Direct Bill” link for the appropriate brand. You will be required to enter a Chrome
River authorization number and Organization code or Fund code (for grant funding).
Q. Do I need to purchase any additional coverage when renting?
A. Damage Waiver is included in the rate when utilizing the Radford University contract
with Enterprise/National.
Liability coverage is provided through the University when traveling on official University
business. If you would like additional information, please contact RU Risk Management.
Roadside Assistance Protection (RAP) can be purchased (prices subject to change.)
RAP covers replacement of lost keys, flat tire service, lockout service, jump-starts,
and fuel delivery services. RAP must be paid for by the employee, not the University.
Q. Can the rental be delivered?
A. At this time, all rented vehicles must be picked up from the branch where they
are rented and returned to that branch with a full tank of fuel. Neither the Armstrong
Complex nor Russell Hall (Admissions) are currently servicing as a pickup or drop
off location for rented vehicles. The Armstrong Complex is currently not re-fueling
vehicles.
Q. Does Enterprise offer 12/15 passenger vans?
A. Radford University employees are not permitted to rent 15-passenger vans from Enterprise.
Enterprise offers 12-passenger vans. Due to the limited availability, these vehicles
are sometimes not offered through the Online Reservation System. To make a reservation,
please call the local Enterprise location at least 2 weeks in advance of the desired
reservation. All drivers of passenger vans must have completed the necessary Radford University Van Certification Course and be approved. The Van Certification
Course is offered on the Commonwealth of Virginia Learning Center (https://covlc.virginia.gov); be sure to email your certificate to the Environmental Health and Safety Office
once you complete the training. **Note: Maximum number of van occupants is 10.
Q. Are GPS devices available?
A. GPS devices are available for an additional $10.99/day (price subject to change).
Please check with your department to be sure the additional expense is approved, or
the employee will be responsible for the payment of this feature.
Q. I need to leave on my trip before the Enterprise office is open. Can I get the
vehicle the day before?
A. Please contact the Radford Enterprise office directly to make arrangements for
all rentals needed before the branch is open at (540) 731-3028. RUC Employees should
make early pick-up arrangements with their local Roanoke area branch.
Q. Can I rent a vehicle by the hour for my department?
A. No, rentals with Enterprise and National are based on daily rental time periods,
which is 24 hours.
Q. Can I rent a vehicle for personal travel using Radford University's contracted
rates?
A. No, but state employees do receive a discount for rental vehicles. Employees can
make a reservation by going to the Virginia Employee Discounts Marketplace (VEDM). Search for Enterprise to receive the discount code or use one of the other rental
companies that offer state employee discounts. (Please note: When you access the
discounts marketplace for the first time, you will have to create an account using
your work or personal email address. The marketplace will validate your email address
to ensure that the entry is not a bot, then you will be able to access all the available
discounts. Click here to get started!)