The following statements are from the State Comptroller’s CAPP Manual Topic 20505, Accounts Receivable:
In accordance with the State Comptroller’s regulations, the Bursar's Office has developed internal procedures for handling delinquent accounts. The following is provided in the Frequently Asked Questions section of the Office of the Bursar website, item #8:
What is a registration/transcript hold, and why would I have one?
A registration/transcript hold prevents student registration and obtaining transcripts or diplomas.
The Bursar's Office places these holds for the following reasons:
To clear the hold on your account, you must pay the outstanding balance in full or complete the required paperwork before a Bursar's Office staff member can remove it.